Shipping policy

Thank You for Shopping with Hasaana

We appreciate your patience and support. Here's everything you need to know about our shipping process.

Order Processing Time

All orders are processed within 1–2 business days (excluding Sundays and public holidays). Once your order is processed, it will be dispatched promptly.

Shipping Charges

• A flat shipping fee of ₹55 is applied to all orders below ₹499
• Orders worth ₹499 and above are eligible for free shipping

Delivery Time

Delivery timelines typically range between 3–7 business days depending on your location. Remote areas may take slightly longer.

Order Tracking

Once your order is shipped, you will receive a tracking link via email or SMS to track your shipment in real-time.

Delays

While we strive to deliver your order within the estimated timeframe, delays may occur due to unforeseen circumstances such as weather conditions, logistics issues, or high order volumes.

Incorrect Address

Please ensure that the shipping address provided is accurate. We are not responsible for orders delivered to incorrect addresses provided by the customer.

Contact Us

📧 thamimulansariparveen@gmail.com

📍 No. 4, MRK Street, V. Maruthur, Villupuram, Tamil Nadu — 605602