Privacy policy

Last updated: May 5, 2026

Hasaana operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use our Services or make a purchase.

Personal Information We Collect

We may collect the following categories of personal information:

  • Contact details — name, address, phone number, and email address
  • Financial information — payment card details and transaction information
  • Account information — username, password, and preferences
  • Transaction information — items viewed, added to cart, or purchased
  • Device and usage information — IP address, browser type, and browsing behaviour

How We Use Your Information

  • To process and fulfill your orders
  • To send order confirmations and shipping updates
  • To provide customer support
  • To send marketing communications (you may opt out anytime)
  • To prevent fraud and ensure security
  • To comply with legal obligations

How We Share Your Information

We may share your information with:

  • Shopify — our e-commerce platform provider
  • Shiprocket — for order fulfillment and shipping
  • Razorpay — for payment processing
  • Interakt — for WhatsApp communications
  • Law enforcement or legal authorities when required by law

Your Rights

  • Right to access your personal information
  • Right to correct inaccurate information
  • Right to delete your personal information
  • Right to opt out of marketing communications

Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

Contact Us

For any questions about this Privacy Policy, please contact us at:

📧 thamimulansariparveen@gmail.com

📍 No. 4, MRK Street, V. Maruthur, Villupuram, Tamil Nadu — 605602